We will always try to help to you as much as we can! we love helping new businesses and we will always try our best.
You can open a support ticket any time you have an issue related to the software, or you are not sure how something works. Normally at our FAQ's http://open-classifieds.com/support/ we have answer to almost everything, but hey! we are here to help.
Just for you to know support doesn't cover these obvious points:
- Manual software updates. But yes guiding the process.
- In case of theme purchase 1 installation is available.
- Support for customized themes or software not done by us.
- Configuration of server or shared hosting.
- Sign up or support for third party services.
- Customization of software or themes.
- How to browse internet
- Language translation and other dictionary services